Does Kindle Oasis 2 Have Page Turn Button Bug?

Kindle Oasis

The Kindle Oasis 2 was released last October, and some people really seem to like it a lot, but it has received a fair amount of criticism as well.

By far the biggest complaint that comes up is about the battery not lasting as long as expected between charges. Another complaint circling around various forums—including on Amazon, Reddit and MobileRead—has to do with the page buttons not always responding on the first press, or the buttons refusing to respond altogether.

This is a bug that I have not encountered, and I’ve been using the Kindle Oasis 2 regularly here lately.

Have you had any issues with the page turn buttons not always responding on your Kindle Oasis 2?

It’s not something I remember ever hearing about with the 1st gen Oasis.

A few times I’ve encountered a different bug where part of a sentence doesn’t display at the bottom of a page, but then changing the font size makes the missing sentence magically reappear. It’s not something I’ve encountered lately, however.

Back when I first got the Kindle Oasis 2 I remember it taking a couple seconds to respond to paging and opening the menu when first opening a book, but it doesn’t do that anymore, and it may have just been a result of indexing.

Starting at $249, the Kindle Oasis 2 is Amazon’s premium Kindle so it has greater expectations to live up to. The Oasis is the only model with real page buttons; the Voyage has sensors and the other current Kindles don’t have page buttons at all, so it’s pretty important for the buttons to work properly on the Oasis 2.

Personally I’m a big fan of page buttons on ereaders, and I’m glad not to be annoyed by this reported bug, but what about the buttons on your Kindle Oasis? Do they work as they should?

18 Responses to “Does Kindle Oasis 2 Have Page Turn Button Bug?”

  1. yeah i’ve seen exactly what’s described in the reddit thread

  2. I have only noticed the same bug you have see; where the sentences get messed near the bottom of the page but changing the font size while fix it. I usually switch back to my original font size afterwards. It happens occasionally and it’s annoying but not a huge deal to me.

  3. Thanks for bringing attention to this issue. I can say without a doubt I experience this bug at least once a night. Sometimes it results in the page turning twice when the second click finally registers, other times the device just misses the first click. I keep testing to see if it is a button pressure issue, but normally no matter where it is pressed, it turns the page. Of course every so often, it just misses the click all together. Going by those forums I am hardly the only person experiencing the bug, but it is interesting that the OP hasn’t seen it.

    It would be nice if there was an area to report bugs like this for Amazon hardware, because as is I feel pretty frustrated having no idea whether Amazon is aware of it or if it will ever be fixed.

  4. I do occasionally have to press the page turn button twice to get it to register. This happens infrequently, I’m guessing once every 30-50 pages.

    FWIW: I hold my Kindle such that the buttons are to the right and my top button is what I use to page forward. Maybe people who do not see the problem are using the opposite button?

    • I haven’t noticed this problem. I’ve changed the buttons so that the lower button turns forward. I’ve noticed that if I flip the Oasis 180 the ‘new’ lower button still turns forward.

    • The same here. It happens regularly every 40/50 page turns. I’m honestly thinking about returning it (bought it a week ago).

  5. I had the page turn issue and more.

    After sharing to Goodreads the “progress banner” at the top of the screen wouldn’t go away and after that the next page button wouldn’t work flat out. The only fix seemed to be a reboot, or open another book then go back to the first book.

    I talked to support and they gave me a replacement kindle. Haven’t seen the problem since on the new hardware., though it seems like a software problem.

  6. The page buttons were responsive but, sadly, so was the bezel at odd times and an inadvertent touch/squeeze would turn the page.

    I also noticed a goodreads problem at the end of the book and it insisting that I rate it. When I dismissed the screen, I got a blank page. No way to get rid of it *except* by rating the book. Happened every time.

    Technical suppoprt was the usual world tour … Philippines, Mexico and assorted other countries as I kept trying to find a tech support who could help. I couldn’t. I wasn’t lucky enough to get US tech support who *might* have been able to help.

    Those aren’t the reasons my Oasis 2 is now with a family member and not me, but they didn’t help.

    • BDR, please keep political commentary, conspiracy theories and other off-topic rants out of the comments on this blog. I had to remove the last paragraph because this isn’t the place for that type of discussion. Please stay on topic. This is an ebook reader blog, not an open forum, and some of your comments have been crossing the line lately. I hope you understand and don’t take it the wrong way. I don’t disagree with your stance but it’s just not relevant here and not the place to start a debate amid relevant comments.

  7. I had that problem happen a couple times where the top button to page forward was unresponsive on first press and then turned the page on the second press. Never has it skipped two pages though…

    I’ve had the Oasis 2 since launch day, I think that was actually Halloween last year, and it’s only happened maybe three to five times in all these months so maybe I was lucky not to get one with more frequent glitches. I also had an issue where it would ever so often say “connecting” when I was trying to sync and then never continue syncing until I rebooted but that seems to have been fixed with one of the software updates since it hasn’t happened since maybe December?

    I should add that I read on my Oasis 2 every day sometimes hours at a time… so when a glitch happens maybe 5 times in 4 months or stops happening for three months I consider it to be not that big of a deal… But that’s just my experience, I’m sure it’s extremely frustrating for those that are having more frequent glitches. For a $250+ ereader I think it’s fair to expect perfection!

  8. No problems with my Oasis2. Battery life actually seems to be better than the original Oasis or Voyage.
    Really like page turn buttons!

  9. I think the issue exists only if Show Clock While Reading mode is on. I recommend you all double-check this one. If I’m right it might by just a matter of software update.

  10. Yes, I called a couple of times by again Amazon refuses to say or do anything about it. They just say to do a hard reboot, very annoying.

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