If you have a Kindle with a cracked screen, you may be wondering if it’s possible to fix it or not. The short answer is: probably not. Even a hairline crack can render a Kindle useless.
Amazon has no option to send a Kindle in for repair and there are no authorized repair centers, so if you want to fix your Kindle it has to be a DIY project.
If you’re tech savvy and like taking stuff apart and putting it back together again, then you can probably pull off replacing a Kindle’s screen.
However, the E Ink screen is the most expensive part that Kindles use, so replacing a screen doesn’t make financial sense most of the time.
For example, a replacement screen for the Kindle Paperwhite 3 currently sells for $57.81 on eBay.
Yet you can get a refurbished Kindle Paperwhite 3 in like new condition from Woot for $59.99.
Plus there aren’t any reputable, well-known places to purchase replacement screens from; most have to be imported from China from some seller you’ve never heard of before.
There’s also the fact that there’s a number of subtle variations between screens, and it can be difficult to track down the exact screen that you need.
In most cases warranties don’t cover broken screens unless you paid for an extended warranty with coverage for accidental damages.
The upgraded 2-year warranty that comes with the Kids Kindle covers broken screens, but regular Kindle warranties do not cover cracked screens, which is unfortunate because E Ink screens are easy to break.
Sometimes you can get a discount on a new Kindle if you contact Amazon support, but they are in no way obligated to do anything about a broken screen.
The best thing to do with a Kindle that has a cracked screen is to use it as a trade-in toward the purchase of a new Kindle because Amazon will still give you $5 for it plus a 20% off discount on a new Kindle even when trading in a broken Kindle.