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Kindle Lost or Stolen? Here’s What You Need to do

January 16, 2014 by Nathan

kindle-paperwhite

If your Kindle is ever lost or stolen, there are a couple of things that you should do to keep your account safe and free of unwanted charges.

The truth is devices like the Kindle that are designed to be taken with you wherever you go can be pretty easy to misplace, especially when kids are involved, and thieves are always attracted to snatching up any kind of shiny electronics, so it’s not surprising that there are numerous reports of lost and stolen Kindles out there.

If you ever find yourself in this unfortunate situation, this is what you should do:

#1. Call Amazon Support – The first thing you should do once you confirm that your Kindle is indeed lost or stolen is call Amazon support.

It’s important to call Amazon support and not just deregister your Kindle because they can take it a step further by deactivating the lost or stolen Kindle so that not only does it wipe your account and all information from the device making it impossible for some one else to make purchases, but it also makes it so that no one can reregister that particular device to another Amazon account.

#2. Deregister Your Kindle – If you think your Kindle may be lost or stolen, one thing you should do is login to your Amazon account and deregister your Kindle from the Manage Your Devices page.

You can just jump directly to step #2 if you are certain that your Kindle is lost and not stolen. If you think you just lost it and it might be laying around somewhere, this option is a good precaution because it gives you some time to look around and try to find your misplaced Kindle, and if you do find it all you have to do to reactivate it is sign into your Amazon account. If you can’t find it anywhere after rummaging through the couch cushions, checking if a family member borrowed it without asking, calling the doctor’s office where you may have left it, et cetera, then definitely call Amazon support so they can deactivate the device.

Filed Under: Amazon Kindle, How To Tagged With: kindle fire hdx, kindle paperwhite

Disclosure: This website earns commissions using affiliate links through Skimlinks and Amazon's Associates program.

Reader Interactions

Comments

  1. mary says

    January 16, 2014 at 5:06 pm

    Have missed these posts! Kept checking spam to see if I missed something!

  2. Bob Deloyd says

    January 16, 2014 at 6:39 pm

    Yeah where you been Nathan?

    • Nathan says

      January 17, 2014 at 6:45 am

      It’s not so much where I’ve been but where I’m going :).

      • cynthia says

        January 17, 2014 at 8:21 am

        where are you going?

        • Nathan says

          January 17, 2014 at 8:37 am

          It’s not so much where I’m going but where I’ve been :).

  3. Bob Korea says

    January 16, 2014 at 7:07 pm

    Great post! Keep posting plz

  4. Cathy says

    January 16, 2014 at 7:33 pm

    Great post, Nathan. I don’t ever think of this downside of things. Tell me, does this also apply to things such as the Kindle Fire/Nook tablets/Kobo tablets?

    • Nathan says

      January 17, 2014 at 6:48 am

      As far as I know Amazon is the only one that does the deactivation thing. You can go to B&N.com and deregister a Nook that is associated to your account, but I’ve never seen that option for a Kobo.

  5. Joseph Jandrokovic says

    January 16, 2014 at 8:22 pm

    Nicely written. Great to have you back. Missed your informative articles.

    • Nathan says

      January 17, 2014 at 6:48 am

      Thanks! It’s good to be back.

  6. box5angel says

    January 17, 2014 at 6:34 pm

    Thanks so much for this info. Good to know.

  7. Desiree Brodeen says

    September 25, 2014 at 7:30 am

    After my Kindle Fire HD was stolen from my office, I was told by Amazon that the steps should be reversed. You should call Amazon before you deregister online. Otherwise they cannot deactivate the device.

    • Nathan says

      September 25, 2014 at 8:38 am

      Thanks or the tip! I updated the post. I figured they could deactivate it whether or not it was registered to a particular account. That seems like a flaw in execution to me. Someone could just steal a Kindle, deregister it and then re-register it to a different account and Amazon couldn’t do anything about it.

  8. Lisa says

    January 9, 2015 at 6:24 pm

    Would it be advisable to change my Amazon password also?

    • Nathan says

      January 10, 2015 at 7:47 am

      There’s no way to get a password from a Kindle so it doesn’t really matter as long as you do the other steps.

  9. Hanimal says

    March 19, 2015 at 4:40 pm

    tHanks for the tip man. I lost my kindle at school and no one has reported it in. I was at a loss as to what I should do until I read this post, because I’m not allowed to take my kindle to school and not only did I do that, I lost it as well. sh!t.

  10. Carolyn says

    November 21, 2015 at 11:07 am

    Lost my kindle on an airplane
    I’ve been told it has been accessed by someone in LA and Russia
    Is this a scam? They advised me my system could be hacked
    This number was listed on the Amazon website

  11. Angelq says

    February 16, 2016 at 8:55 pm

    I think my nephew may have stolen my sons kindle is there anyway to track it

    • Nathan says

      February 16, 2016 at 9:13 pm

      It depends on what you mean by Kindle. Fire tablets, yes (from the manage devices page, if location services are turned on). Kindle ereaders, no.

  12. John Ohnesorge says

    May 23, 2016 at 3:16 pm

    My wife left her Kindle ereader on an airplane. The airline could not locate it. Six days later we found your site after a query on Google. We deregistered the Kindle immediately and checked for purchases against her account. Luckily there were none! We then called Amazon support and they deactivated the ereader; and also told us they could resurrect it if it turned up. Thanks for your site!

  13. amos nsululu says

    June 5, 2016 at 1:25 am

    is there any tracks so that i can track my kindle?
    through google maps or any other?

    • Nathan says

      June 5, 2016 at 6:16 am

      No, Kindles don’t have that kind of capability, only Fire tablets.

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