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Need Help With Your Kindle? Try Amazon’s New Kindle Help Forum

January 15, 2020 by Nathan 3 Comments

Kindle Help Forum

Today Amazon rolled out a new redesigned customer help forum for Amazon devices and digital products.

They have a section for Kindle devices, and now with the new redesigned forum you can ask and view questions related to specific Kindle models.

You can also view all posts related to different Kindle models, along with the general Kindle help section.

There’s a separate section for Kindle Reading Apps as well. Oddly the Kindle Books forum seems to have disappeared with the new redesign, even though it’s still mentioned on the getting started page.

Amazon’s forum is mostly a customer-to-customer help forum, but Amazon staff moderators will chime in sometimes too to provide technical assistance.

However, moderators don’t have access to any of your account information so you still need to contact customer support directly for any account-related questions or issues.

Check out the Getting Started Guide for more information about how Amazon’s customer forums work.

For those in the UK, there’s also this separate Kindle help forum for Amazon UK.

Filed Under: Amazon Kindle

Disclosure: This website is monetized through Skimlinks and Amazon's affiliate program.

Reader Interactions

Comments

  1. Pawn says

    January 15, 2020 at 12:31 pm

    We should all go and log in asking how to sort books by category, thriller, scifi etc.

    Reply
  2. Nancy Molloy says

    July 3, 2022 at 12:31 pm

    Hi. I’m running iPadOS 15.5 and kindle app is on 6.61.0 . App crashes as soon as I open it. Have rebooted. Still not working! Help!

    Reply
  3. Nelly says

    November 7, 2022 at 6:13 am

    Hi, I have a question, someone have problem mit disappeared books in kindle?? I have, from time to time, I’ve lost some books and I don’t know where to search for them. If anyone can help, please.

    Reply

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