Onyx’s ebook readers run Android 6.0 and have the ability to install apps from Google Play, but by default the Play Store app does not show up on Onyx’s ereaders until you enable it from the settings menu.
However, enabling the app isn’t enough because it will just give an error message about the device not being Play Protect certified.
You have to use a workaround to get the Google Play app to function properly.
It’s actually really easy and it only takes a few taps to get the Play Store app up and running.
Here’s how it works (note that these directions are for the newer 2.0 software version, not the older firmware):
How to Activate Google Play
- Go to Settings > Application > Enable Google Play.
- After enabling Google Play tap where it says GSF ID.
- Sign in to your Google account.
- Reboot for good measure and then install apps!
Onyx has a YouTube video showing how to active the Google Play Store on Onyx devices but for some odd reason the video is unlisted so it’s not exactly easy to find.
Mine is not working even after all the steps in the video and on this article
I got it to work… You follow the steps listed. Then I rebooted. Then I went to the Google settings, and store was not signed in. Signed in, and am able to access my apps.
My Nova pro doesn’t look the same as the ones I’ve seen. Doesn’t come with the Chinese default apps and store. Everything was in Russian and from Russia. Google play won’t work and it can’t get access to look for updates. WiFi is on and working. Can’t find GSF ID anywhere.
Have you tried updating the software manually?
Hello, Nathan. How do you manually update the software?
There’s a link on their support page where it says Check “how to update” here.
I just bought a boox note2 and tried to follow the instruction. It said to wait 10 min and restart then it should be done. I did it but still can not access google play.
Sometimes it can take a few hours, or days in some cases.
Pathetic. I am fairly close to returning my Boox Note Pro 2.
I can’t even sign into google play store since I get the Device is not play protect certified message.
E Ink devices cannot be certified for a number of reasons but people still insist on having Google Play installed so you have to deal with some initial setup annoyances if you want to use it. Patience is required. I always disable it because there aren’t any paid apps I want to use on an E Ink device anyway, and free apps are easy to install without it.
fyi – The video is now unavailabe.
It worked on my brand new Nova 3. It was kind of disappointing because I chose this brand for using Android 10.
Thanks
I have a new Boox Nova 3. I got the Andorid ID registered and also downloaded Play Store and got signed in. But when I click on install the apps, it will not happen anything, even if I wait for hours. Any tips here?
Sorry but you’ll have to contact Onyx. I don’t use Google Play because of reasons like this—it’s too much of a hassle on E Ink devices because they aren’t properly supported and never will be.
No Luck with my new Poke 3. Followed all the steps but still can’t access Google play.
Wish I hadn’t bought this ereader
Why don’t you just sideload apps? Google Play is more trouble than it’s worth.
Tengo el box nova3 , no puedo entrar en mi cuenta de Google por el play protector, que puedo hacer?