Kobo released another software update for all Kobo ereaders earlier this week, version 4.38.21908. But now it looks like the update has been pulled because it doesn’t fix the problem it was supposed to fix.
Judging by the release notes, the primary purpose of the update was to provide a fix for logging into Pocket for reading web articles on Kobo ereaders.
A couple months ago it came out that Kobo ereaders would be losing Pocket Support becasue Pocket was changing to a new login system that Kobo ereaders don’t support, but then they reversed course on that and said Kobo would provide an update to support the new Firefox login system.
The 4.38 update was supposed to fix this problem and provide a way to login to Pocket using a Firefox account, but apparently some people are still having problems getting it to work properly.
Kobo has an alert notification up on their support website that says the following:
“There is an issue where some users cannot create a Pocket account or use their Pocket account on Kobo eReaders. We are aware of the situation and actively working on a solution.”
With the release of the software update, they also updated the help page on their website with directions on how to use Pocket with Kobo ereaders. It explains how everything is supposed to work with the new login system, but apparently they still have some bugs to work out.
If you’re having problems with logging into Pocket on your Kobo ereader, keep an eye on the Kobo Firmware Updates page for a new update that hopefully fixes the issue. The page is back to showing the older 4.37 update for now. It’s still possible to download the 4.38 update if you know how Kobo’s url structure works, but since the update doesn’t fix the problem there’s probably no point in downloading it.
Swiiiing and a miss. It’s almost say this is a big miss.
This isn’t the first time a Kobo update had to be pulled. Wonder why QA is not catching these issues?
All the more reason to go with an Android-based e-reader like Onyx.
I had to reset my ClaraHD and was worried Pocket login would not work, but it worked fine.
QR code thing is so strange to me. It was made to look the most prominent.
Other login option was less obvious.
I didn’t have a problem signing in with my Pocket username and password (I did update to link with Firefox account after receiving an email with the prompt).
But then again – I always create a dedicated account and don’t login through other accounts (eg. Google).
To me, it makes more sense to setup Pocket account though a browser (computer or phone) and then just… login on Kobo device. This would certainly be more comfortable than using slow e-ink.
But that’s me.
Ahaha.
I had to reset Libra2 and only had option to login to Pocket with QR or through computer browser.
It worked only though computer browser.
Scanned QR gave a link that just wouldn’t load.
Yeah, there’s definitely some issues.
Should be better now.
From: https://status.kobo.com/incidents/s74z9379z3g5
Resolved
This incident has been resolved.
Posted 21 hours ago. Sep 04, 2023 – 18:34 EDT
Investigating
We are aware of issues with the Pocket integration with our eReaders. We are currently investigating this issue.
Posted 6 days ago. Aug 30, 2023 – 18:10 EDT
What about the wishlist issue?? Ever since update, my wishlist will not show prices and flickers excessively so that you cannot go more than 2 pages into it. I have called Kobo and they are aware of the problem, but it’s been MONTHS!!!! I HAVE A 2021 Libre 2 and I hate that I cannot check my wishlist since the update! I even had another update a few days ago, but it didn’t help!
Even if you sign out and go back in, you might see prices for a moment, but you cannot get very far in pages on your list!! I love the idea that it was enabling sorting your wishlist from low to high, but it doesn’t work!!!!