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Wikipedia Lookup No Longer Working on Kindles?

May 10, 2022 by Nathan 10 Comments

Kindle Oasis

Several people have been leaving comments lately saying that the Wikipedia lookup feature is no longer working on Kindles, and some are attributing it to the latest 5.14.3 software update that was pulled last week, but I don’t think that’s the cause.

Wikipedia lookup no longer works on my Kindle Paperwhite either, and it’s running software version 5.14.2. Wikipedia seems to no longer works on older software versions either.

Whenever trying to lookup something on the Wikipedia website it just gives an invalid certificate error with the Kindle’s experimental web browser.

The little card thing for Wikipedia still works when highlighting a word while reading, but hitting the “Open Wikipedia” link at the bottom of the card results in an error message that says, “The experimental Web Browser is unable to establish a secure connection. Do you want to proceed?”

Hitting “OK” just brings the error message back up again so the only option is to cancel and then close the web browser to go back to the book you were reading.

One of the biggest weaknesses with Kindles has long been the crappy web browser. It wouldn’t be surprising if it’s the root cause of the problem when looking up stuff on Wikipedia, not recent software updates. Opening the web browser and manually going to the Wikipedia website no longer works either.

Is your Kindle still able to access the Wikipedia website?

Filed Under: Amazon Kindle

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Reader Interactions

Comments

  1. Filiep says

    May 10, 2022 at 2:02 pm

    Mine still works (Kindle Voyage)

    Reply
  2. Ross Presser says

    May 10, 2022 at 2:18 pm

    Wikipedia’s servers no longer support TLS 1.0 or 1.1. Maybe the older Kindles don’t support TLS 1.2?

    Reply
  3. John says

    May 10, 2022 at 2:41 pm

    I tried my daughter’s PW4 and my PW5 with firmware 5.14.2 installed on both.
    Both of them received the same error, however when I got ok it did open the Wiki website for the item I highlighted. I got the error again after the wiki page loaded bit if I got cancel the Wiki page remained open in the kindle browser.

    So it “sort of” works right now.

    Reply
  4. KimberlyO says

    May 10, 2022 at 7:11 pm

    Both still work on my PW 4 with the “pulled” update installed.

    Reply
  5. a_lone says

    May 11, 2022 at 2:43 am

    I have the problem on 5.14.2 on the last Oasis, Wikipedia popup doesn’t work anymore.
    Interesting thing, but one Wikipedia popup was successful (probably Kindles use some cache, not sure).

    Reply
  6. Harphorse says

    May 13, 2022 at 12:02 pm

    PW 5.14.2 Gave error message a couple of times but opened.

    Reply
  7. Chris says

    May 15, 2022 at 11:12 am

    PW 5.14.2. No problem at all.

    Reply
  8. Rod says

    May 15, 2022 at 9:39 pm

    Today being May 15, it seems to work for me, now.

    Reply
  9. Janet Jones says

    August 19, 2022 at 8:06 am

    Actually, hitting the continue button several times did work. Now open Wikipedia on my paperwhite works fine. The problem now is when I go to article view. It used to be the same font size as my book. Now it’s teeny tiny. And I can’t change it. I had to go to my tablet instead.

    Reply
  10. Georges R. says

    December 2, 2022 at 5:09 am

    Mine resumed working two months ago, unfortunately the text now overlaps —as if two pages were printed, one over the other, on the same page. So, while the link now functions, the results are illegible. Think of how lovely it will be once Amazon succeeds in burying all competition, at which time they’ll lack even the slightest motivation to bother with the quality of service provided.

    Reply

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